Considering treatment with Candid

27 answers
How do aligners work?
Aligners work by using carefully calibrated force to move your teeth into a new position, forcing the body to adapt by remodeling the bone. Each set of aligners is a unique 3D-printed model ...
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How are you different from competitors?
There are three main factors that set Candid apart: 1. We only work with orthodontists, not general dentists. Why? Because after dental school, orthodontists receive specialized trainin...
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Are the aligners really invisible?
They’re as invisible as something can be. You would often have no idea that people are wearing them.
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How is my treatment plan made?
The process starts with a 3D scan of your teeth at a Candid Studio location. After your studio visit, your diagnostic records (the 3D scan, 8 intraoral and extraoral photos, and a dental and...
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Am I a candidate?
To determine your candidacy for treatment, book a free appointment at a Candid Studio location near you or order an at-home starter kit. A state-licensed orthodontist in our network will rev...
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Why wouldn’t someone be a candidate for Candid clear aligners?
There are three main reasons you wouldn’t be a candidate: 1. Because your case falls beyond the range of the mild to moderate malocclusions we treat. (The term malocclusion, literally “bad ...
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Why wouldn’t someone be a candidate for Candid clear aligners?
There are three main reasons you wouldn’t be a candidate: 1. Because your case falls beyond the range of the mild to moderate malocclusions we treat. (The term malocclusion, literally “bad ...
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Is Candid treatment covered by my insurance?
Maybe - it depends on your specific coverage. You may be reimbursed up to $1,300 by your insurance provider, though that all depends on your insurer and policy. We can file a claim to your i...
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Can you guarantee that I’ll be reimbursed?
Unfortunately, we can’t guarantee that your insurer will pay any particular amount.
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Can you treat people under 18 years old?
If you're between the ages of 13 and 17, located near a Candid Studio equipped with a panoramic x-ray machine, and have lost all of your baby teeth, the answer is likely yes. [Book an appoin...
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What is the process to get Candid aligners?
Here’s how it works: First, you get your teeth scanned at a Candid Studio location near you. The appointment is free, and you only have to come in once. After the studio visit, your diagno...
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Do you have a referral program?
Yes, we do. When you invite your friends to try Candid, they’ll get a free starter kit or scan, plus $250 off their aligners. You'll get a $100 Amazon gift card via email 5-7 business days a...
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Do you ship internationally?
Never say never, but not right now.
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How much does Candid cost?
Treatment with Candid costs $2400. We also offer financing as low as $399 down, $99/month for 24 months. Your purchase includes your full set of clear aligners, remote monitoring by an ortho...
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What payment options do you offer?
We offer financing as low as $399 down, $99/month for 24 months. We also accept FSA and HSA. If you have insurance, you can submit your information to us, and we’ll send in the claim on you...
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Is there a money-back guarantee if I don’t like the results of my treatment?
We do not offer a money-back guarantee. That said, it’s very important to us that you do end up happy with your results. If your teeth don’t match the result you see in your 3D treatment ...
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Can I talk to my orthodontist directly?
Our care team typically acts as the liaison between you and your orthodontist. If you have any concerns about your treatment, reach out via live chat at [portal.candidco.com](https://portal....
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Can I just have treatment for my top or bottom teeth only?
No, we only treat both arches at once. If we treated just one or the other on its own, we wouldn’t be able to make sure that your occlusion (your bite) was healthy at the end of treatment — ...
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Are the aligners really invisible?
They’re as invisible as something can be. You would often have no idea that people are wearing them.
read more
Do Candid aligners use attachments or buttons?
No. Attachments and buttons allow for dramatic tooth movement, but they require in-office treatment and supervision that we don’t currently provide. Any case calling for their use is beyond ...
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How do aligners work?
Aligners work by using carefully calibrated force to move your teeth into a new position, forcing the body to adapt by remodeling the bone. Each set of aligners is a unique 3D-printed model ...
read more
Am I a candidate?
To determine your candidacy for treatment, book a free appointment at a Candid Studio location near you or order an at-home starter kit. A state-licensed orthodontist in our network will rev...
read more
Do you offer whitening?
Yes! Our gentle whitening foam whitens your teeth and freshens your breath at the same time. But keep in mind that it's specifically for use with aligners, not a free-standing product. One ...
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When do I start seeing results?
The rate at which you’ll start seeing results varies on a case by case basis, since no two treatment plans are the same. But generally speaking, you’ll notice movement almost right away.
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How long is the treatment?
Treatment with Candid takes six months on average, and it will almost never take longer than 11 months on the high end.
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Who is my orthodontist in your network?
The orthodontist assigned to your case will depend on where you’re being treated, since they’ll be licensed to practice in your state. But every orthodontist in our network has at least two ...
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