Considering treatment with Candid

28 answers
How do aligners work?
Aligners work by using carefully calibrated force to move your teeth into a new position, forcing the body to adapt by remodeling the bone. Each set of aligners is a unique 3D-printed model ...
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How are you different from competitors?
There are four main factors that set Candid apart. 1. We only work with experienced orthodontists, never general dentists. That isn’t a knock on dentists — we take primary oral healthcare v...
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Are the aligners really invisible?
They’re as invisible as something can be. You would often have no idea that people are wearing them.
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How is my treatment plan made?
Your treatment plan is made the same way it would be if you saw an orthodontist in person. Here’s what the process looks like: 1. You start by creating diagnostic records with our at-home ...
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Why wouldn’t someone be a candidate for Candid clear aligners?
There are three main reasons you wouldn’t be a candidate: 1. Because your case falls beyond the range of the mild to moderate malocclusions we treat. (The term malocclusion, literally “bad ...
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Why wouldn’t someone be a candidate for Candid clear aligners?
There are three main reasons you wouldn’t be a candidate: 1. Because your case falls beyond the range of the mild to moderate malocclusions we treat. (The term malocclusion, literally “bad ...
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Will my insurance reimburse me for any of this purchase?
We can’t say on a case-by-case basis whether or not you’ll be reimbursed, so we strongly recommend that you check on your insurance coverage ahead of time for your own understanding. Ask you...
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Can you guarantee that I’ll be reimbursed?
Unfortunately, we can’t guarantee that your insurer will pay any particular amount.
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Can I be treated if I am under 18?
For the most part, the answer is no. But if you’re 16 or 17 and have lost all of your baby teeth, you can be treated with parental consent.
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What is the process to get Candid aligners?
Here’s how it works: 1. You start by creating diagnostic records with our at-home starter kit or by completing a 30-minute appointment at a Candid Studio™. Those records consist of 8 intrao...
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Do I need to see a dentist beforehand?
Yes, you need to have seen a dentist prior to your appointment. We’re not a primary oral care provider, so we require those needs to have been addressed before you begin treatment with Candi...
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Do you have a referral program?
We're so glad you asked — yes! Now when you invite your friends to try Candid, they’ll get a free starter kit or scan, plus $100 off their aligners. And you'll get a $100 Amazon gift card wh...
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Do you ship internationally?
Never say never, but not right now.
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How much does Candid cost?
Candid costs $1,995 total — 65% less than braces and other aligners. Here’s how that price breaks down: The starter kit costs $95 and has everything you need to take the photos and impressi...
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What payment options do you offer?
We offer monthly payment plans through our payment partner Affirm, but you can pay the total cost up front if you prefer. We also accept FSA and HSA. If you have insurance, you can submit y...
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Is there a money-back guarantee if I don’t like the results of my treatment?
No, but it’s very important to us that you do end up happy with your results. So if your teeth don’t match the intended outcome of your treatment plan as shown in your 3D preview, we’ll work...
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Can I talk to my orthodontist directly?
Our care team typically acts as the liaison between you and your orthodontist. If you have any concerns about your treatment, reach out and they’ll loop him or her in right away.
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Can I just have treatment for my top or bottom teeth only?
No, we only treat both arches at once. If we treated just one or the other on its own, we wouldn’t be able to make sure that your occlusion (your bite) was healthy at the end of treatment — ...
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Are the aligners really invisible?
They’re as invisible as something can be. You would often have no idea that people are wearing them.
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Do Candid aligners use attachments or buttons?
No. Attachments and buttons allow for dramatic tooth movement, but they require in-office treatment and supervision that we don’t currently provide. Any case calling for their use is beyond ...
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How do aligners work?
Aligners work by using carefully calibrated force to move your teeth into a new position, forcing the body to adapt by remodeling the bone. Each set of aligners is a unique 3D-printed model ...
read more
Do you have any before and after photos?
Yes! Take a look at our Before and After page. We’re still a very new company, but we’re adding more photos every week as our patients complete t...
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Do you offer whitening?
Yes! Our gentle whitening foam whitens your teeth and freshens your breath at the same time. But keep in mind that it's specifically for use with aligners, not a free-standing product. One ...
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When do I start seeing results?
The rate at which you’ll start seeing results varies on a case by case basis, since no two treatment plans are the same. But generally speaking, you’ll notice movement almost right away.
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How long is the treatment?
Treatment with Candid takes six months on average, and it will almost never take longer than 11 months on the high end.
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Who is my orthodontist in your network?
The orthodontist assigned to your case will depend on where you’re being treated, since they’ll be licensed to practice in your state. But every orthodontist in our network has at least two ...
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