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Considering treatment with Candid

27 answers
How do aligners work?
Aligners work by using carefully calibrated force to move your teeth into a new position, forcing the body to adapt by remodeling the bone. Each set of aligners is a unique 3D-printed model ... read more
How are you different from competitors?
There are four main factors that set Candid apart. 1\. We only work with experienced orthodontists, never general dentists. That isn’t a knock on dentists — we take primary oral healthcare ... read more
Are the aligners really invisible?
They’re as invisible as something can be. You would often have no idea that people are wearing them. read more
How is my treatment plan made?
Your treatment plan is made the same way it would be if you saw an orthodontist in person. Here’s what the process looks like: 1\. You start by creating diagnostic records with our at-home ... read more
Am I a candidate?
Find out by [taking our survey](https://survey.candidco.com/). read more
Why wouldn’t someone be a candidate for Candid clear aligners?
There are three main reasons you wouldn’t be a candidate: 1\. Because your case falls beyond the range of the mild to moderate malocclusions we treat. (The term malocclusion, literally “bad... read more
Why wouldn’t someone be a candidate for Candid clear aligners?
There are three main reasons you wouldn’t be a candidate: 1\. Because your case falls beyond the range of the mild to moderate malocclusions we treat. (The term malocclusion, literally “bad... read more
Do you take insurance?
We accept FSA and HSA. We’re not in-network with any insurers, but if you have insurance, you can submit your information to us so we can file a claim on your behalf. Then, if you’re eligibl... read more
Can I be treated if I am under 18?
For the most part, the answer is no. But if you’re 16 or 17 and have lost all of your baby teeth, you can be treated with parental consent. read more
What is the process to get Candid aligners?
Here’s how it works: 1\. You start by creating diagnostic records with our at-home impression kit or by completing a 30-minute appointment at a Candid Studio™. Those records consist of 8 in... read more
Do I need to see a dentist beforehand?
Yes, you need to have seen a dentist within 12 months of your appointment. We’re not a primary oral care provider, so we require those needs to have been addressed before you begin treatment... read more
Do you have a referral plan?
Not at this point. read more
Do you ship internationally?
Never say never, but not right now. read more
How much does Candid cost?
Candid costs $1,995 total — 65% less than braces and other aligners. Here’s how that price breaks down: The impression kit costs $95 and has everything you need to take the photos and impre... read more
What payment options do you offer?
You can pay the total cost up front, but we offer affordable monthly payment plans through our payment partner Affirm. We also accept FSA and HSA. If you have insurance, you can submit your ... read more
Is there a money back guarantee if I don’t like the results of my treatment?
No, but it’s very important to us that you do end up happy with your results. So if your teeth don’t match the intended outcome of your treatment plan as shown in your 3D preview, we’ll work... read more
Can I talk to my orthodontist directly?
Our care team typically acts as the liaison between you and your orthodontist. If you have any concerns about your treatment, reach out and they’ll loop him or her in right away. read more
Can I just have treatment for my top or bottom teeth only?
No, we only treat both arches at once. If we treated just one or the other on its own, we wouldn’t be able to make sure that your occlusion (your bite) was healthy at the end of treatment — ... read more
Are the aligners really invisible?
They’re as invisible as something can be. You would often have no idea that people are wearing them. read more
Do Candid aligners use attachments or buttons?
No. Attachments and buttons allow for dramatic tooth movement, but they require in-office treatment and supervision that we don’t currently provide. Any case calling for their use is beyond ... read more
How do aligners work?
Aligners work by using carefully calibrated force to move your teeth into a new position, forcing the body to adapt by remodeling the bone. Each set of aligners is a unique 3D-printed model ... read more
Am I a candidate?
Find out by [taking our survey](https://survey.candidco.com/). read more
Do you have any before and after photos?
Yes! Take a look at our [Before and After page](https://get.candidco.com/before-and-after). We’re still a very new company, but we’re adding more photos every week as our patients complete t... read more
Do you offer whitening?
Yes! Our gentle whitening foam, which whitens your teeth, cleans your aligners, and freshens your breath at the same time, is included free with your aligners. Because it contains a lower do... read more
When do I start seeing results?
The rate at which you’ll start seeing results varies on a case by case basis, since no two treatment plans are the same. But generally speaking, you’ll notice movement almost right away. read more
How long is the treatment?
Treatment with Candid takes six months on average, and it will almost never take longer than 11 months on the high end. read more
Who is my orthodontist in your network?
The orthodontist assigned to your case will depend on where you’re being treated, since they’ll be licensed to practice in your state. But every orthodontist in our network has at least two ... read more

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