How are you different from competitors?
There are four main factors that set Candid apart.
1. We only work with experienced orthodontists, never general dentists. That isn’t a knock on dentists — we take primary oral healthcare very seriously. But treatment with aligners is an orthodontic specialty, and we feel incredibly strongly that your care is best served by a specialist in the field. Every orthodontist in our network has at least two years of postdoctoral training in the biomechanics of tooth movement, with an average of 20 years of experience overall.
2. We provide exceptional customer service. Our white-glove care team is available 7 days a week, every single day of the year — holidays like Christmas and New Year’s Day included. From the moment we reach out with feedback on your assessment photos to regular check-ins on your treatment, we’ll be there to make sure you feel comfortable, confident, and informed.
3. We will always do what’s medically best for you. You’ll be treated as a patient, not a customer, and your orthodontist’s recommendations and decisions will always err on the side of putting your oral health and wellbeing ahead of anything else.
4. You get all your aligners up front in one box. That means your treatment is completely in your control, since you’ll never have to wait to move onto the next step of your prescribed plan due to non-medical factors like shipping delays.
Oh and also: Our office dog is way better than anyone else’s office dog.