Will I get a refund if I bought a starter kit and decided to get a scan instead?

Yes, but the exact mechanism of the refund can vary. You'll be refunded to your original payment method if you don't purchase aligners at your appointment. If you do purchase aligners, the cost of your starter kit will be deducted from the cost of that purchase instead.

Still can’t find what you’re looking for?

No worries, our team of care specialists are here to help 7 days a week.

Call
1-844-295-6915
Mon–Sun 9am–7pm EST
E-mail
support@candidco.com
Facebook
Messenger