Candid
Why Candid?ResultsPricingProductsLocationsArticles
Log in
More
Home

What is your Starter Kit refund policy?

When you order your starter kit, you’ll be asked to sign a consent form. Once you sign that form, your purchase is non-refundable unless your assigned orthodontist determines that Candid is not the right treatment option for you. In that case, you’ll be refunded in full.

Related questions
Is there a money-back guarantee if I don’t like the results of my treatment?
We do not offer a money-back guarantee. That said, it’s very important to us that you do end up happy with your results. If your teeth don’t match the result you see in your 3D treatment ...
read more
How much does Candid cost?
Treatment with Candid costs $2400. We also offer financing as low as $399 down, $99/month for 24 months. Your purchase includes your full set of clear aligners, remote monitoring by an ortho...
read more
CANDID™ ALIGNERS
How It WorksRemote MonitoringNEWWhy We're BetterReviewsResultsPricingLocationsTeenCandid Professional
ACCOUNT
Log InTerms of ServiceContests and PromotionsPrivacy PolicyNotice of Privacy PracticesRefund Policy
OUR COMPANY
About UsSimone BilesCareersArticlesSocial ImpactPress Kit
SUPPORT
FAQ
1-844-295-6915

Monday – Sunday

9am–7pm EST

FacebookInstagramTwitterYouTube
© 2021 Candid Care Co. All rights reserved.
hipaa