Featured answers
14 answers
Can I exercise with aligners?
Absolutely. The aligners will have no impact whatsoever on your ability to exercise. read more
How do aligners work?
Aligners work by using carefully calibrated force to move your teeth into a new position, forcing the body to adapt by remodeling the bone. Each set of aligners is a unique 3D-printed model ... read more
Is there anything that can make treatment go faster?
No, there isn’t. Your treatment plan will be designed to achieve specific outcomes at set intervals of time, and it’s crucial to allow each step to take its prescribed two-week course before... read more
How do I clean and/or sanitize my aligners?
To clean your aligners, just rinse them with cool water. You can also use toothpaste and a soft bristle toothbrush for a more thorough cleaning.
Never rinse your aligners with hot water or ... read more
How do I take my aligners out/put them on?
To put your aligners on, gently push them over your teeth with your index fingers (for the bottom) or your thumbs (for the top). They should fit easily, although early in each step of treatm... read more
What if my impression trays don’t fit?
Reach out to our care team right away and they’ll send you new trays free of charge. To check if your trays fit properly before you start taking your impressions, put them onto your teeth wi... read more
How is my treatment plan made?
Your treatment plan is made the same way it would be if you saw an orthodontist in person. Here’s what the process looks like:
1\. You start by creating diagnostic records with our at-home ... read more
Why wouldn’t someone be a candidate for Candid clear aligners?
There are three main reasons you wouldn’t be a candidate:
1. Because your case falls beyond the range of the mild to moderate malocclusions we treat. (The term malocclusion, literally “bad ... read more
What if my impression trays don’t fit?
Reach out to our care team right away and they’ll send you new trays free of charge. To check if your trays fit properly before you start taking your impressions, put them onto your teeth wi... read more
How do I take impressions?
Instructions for taking your impressions are included in the starter kit guidebook, and we recommend watching our [Impressions & Photo Guide video](https://www.youtube.com/watch?v=9Lp2J7xhmM... read more
How do I take my photos?
The starter kit guidebook includes instructions for taking your photos, and we also have a helpful [Photo Guide video](https://candidco.com/photoguide). We highly recommend using our app to ... read more
Will the aligners irritate my mouth?
You can expect a little bit of discomfort as you get used to wearing your aligners — after all, you’ll have something completely new and unfamiliar in your mouth for extended periods of time... read more
How do I keep track of when to change my aligners?
You’ll get reminders via email and text.
read more
What if I lose an aligner?
Go on to the next one in your treatment plan, but wear it for the full two weeks of that step plus the number of days you had left with the aligner you lost. The treatment plan prescribed by... read more