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Pricing and policies
How much does Candid cost?
Why wouldn’t someone be a candidate for Candid clear aligners?
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About the starter kit
What comes in your starter kit?
How do I take my photos?
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About the Candid Studio
Where are the Candid Studios?
How do I make an appointment?
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Treatment with Candid
Can I eat and drink in my aligners?
Why were my photos rejected?
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Teen Treatment
How does my teen get started?
How much does treatment cost for teens?
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Featured answers
Previous
Can I exercise with aligners?
Absolutely. The aligners will have no impact whatsoever on your ability to exercise.
How do aligners work?
Aligners work by using carefully calibrated force to move your teeth into a new position, forcing the body to adapt by remodeling ...
Is there anything that can make treatment go faster?
Remote monitoring actually makes treatment go faster than it would be if you had to check in with your orthodontist in person befo...
How do I clean and/or sanitize my aligners?
To clean your aligners, just rinse them with cool water. You can also use toothpaste and a soft bristle toothbrush for a more thor...
How do I take my aligners out/put them on?
To put your aligners on, gently push them over your teeth with your index fingers (for the bottom) or your thumbs (for the top). T...
What if my impression trays don’t fit?
Reach out to our care team right away and they’ll send you new trays free of charge. To check if your trays fit properly before yo...
How is my treatment plan made?
The process starts with a 3D scan of your teeth at a Candid Studio location. After your studio visit, your diagnostic records (the...
Why wouldn’t someone be a candidate for Candid clear aligners?
There are three main reasons you wouldn’t be a candidate: 1. Because your case falls beyond the range of the mild to moderate mal...
What if my impression trays don’t fit?
Reach out to our care team right away and they’ll send you new trays free of charge. To check if your trays fit properly before yo...
How do I take impressions?
For instructions on taking your impressions and photos, log into [portal.candidco.com](https://portal.candidco.com).
How do I take my photos?
For instructions on taking your photos and impressions, log into [portal.candidco.com](https://portal.candidco.com).
Will the aligners cause soreness?
You can expect a little bit of discomfort as you get used to wearing your aligners — after all, you’ll have something completely n...
How do I keep track of when to change my aligners?
You keep track using the Dental Monitoring app. Only change to the next step when you’re instructed to do so after taking a scan. ...
What if I lose an aligner?
If you lose an aligner, contact our care team immediately. Depending on your case, you may be able to move on to the next step in ...
Can I exercise with aligners?
Absolutely. The aligners will have no impact whatsoever on your ability to exercise.
How do aligners work?
Aligners work by using carefully calibrated force to move your teeth into a new position, forcing the body to adapt by remodeling ...
Is there anything that can make treatment go faster?
Remote monitoring actually makes treatment go faster than it would be if you had to check in with your orthodontist in person befo...
How do I clean and/or sanitize my aligners?
To clean your aligners, just rinse them with cool water. You can also use toothpaste and a soft bristle toothbrush for a more thor...
How do I take my aligners out/put them on?
To put your aligners on, gently push them over your teeth with your index fingers (for the bottom) or your thumbs (for the top). T...
What if my impression trays don’t fit?
Reach out to our care team right away and they’ll send you new trays free of charge. To check if your trays fit properly before yo...
How is my treatment plan made?
The process starts with a 3D scan of your teeth at a Candid Studio location. After your studio visit, your diagnostic records (the...
Why wouldn’t someone be a candidate for Candid clear aligners?
There are three main reasons you wouldn’t be a candidate: 1. Because your case falls beyond the range of the mild to moderate mal...
What if my impression trays don’t fit?
Reach out to our care team right away and they’ll send you new trays free of charge. To check if your trays fit properly before yo...
How do I take impressions?
For instructions on taking your impressions and photos, log into [portal.candidco.com](https://portal.candidco.com).
How do I take my photos?
For instructions on taking your photos and impressions, log into [portal.candidco.com](https://portal.candidco.com).
Will the aligners cause soreness?
You can expect a little bit of discomfort as you get used to wearing your aligners — after all, you’ll have something completely n...
How do I keep track of when to change my aligners?
You keep track using the Dental Monitoring app. Only change to the next step when you’re instructed to do so after taking a scan. ...
What if I lose an aligner?
If you lose an aligner, contact our care team immediately. Depending on your case, you may be able to move on to the next step in ...
Can I exercise with aligners?
Absolutely. The aligners will have no impact whatsoever on your ability to exercise.
How do aligners work?
Aligners work by using carefully calibrated force to move your teeth into a new position, forcing the body to adapt by remodeling ...
Is there anything that can make treatment go faster?
Remote monitoring actually makes treatment go faster than it would be if you had to check in with your orthodontist in person befo...
How do I clean and/or sanitize my aligners?
To clean your aligners, just rinse them with cool water. You can also use toothpaste and a soft bristle toothbrush for a more thor...
How do I take my aligners out/put them on?
To put your aligners on, gently push them over your teeth with your index fingers (for the bottom) or your thumbs (for the top). T...
What if my impression trays don’t fit?
Reach out to our care team right away and they’ll send you new trays free of charge. To check if your trays fit properly before yo...
How is my treatment plan made?
The process starts with a 3D scan of your teeth at a Candid Studio location. After your studio visit, your diagnostic records (the...
Why wouldn’t someone be a candidate for Candid clear aligners?
There are three main reasons you wouldn’t be a candidate: 1. Because your case falls beyond the range of the mild to moderate mal...
What if my impression trays don’t fit?
Reach out to our care team right away and they’ll send you new trays free of charge. To check if your trays fit properly before yo...
How do I take impressions?
For instructions on taking your impressions and photos, log into [portal.candidco.com](https://portal.candidco.com).
How do I take my photos?
For instructions on taking your photos and impressions, log into [portal.candidco.com](https://portal.candidco.com).
Will the aligners cause soreness?
You can expect a little bit of discomfort as you get used to wearing your aligners — after all, you’ll have something completely n...
How do I keep track of when to change my aligners?
You keep track using the Dental Monitoring app. Only change to the next step when you’re instructed to do so after taking a scan. ...
What if I lose an aligner?
If you lose an aligner, contact our care team immediately. Depending on your case, you may be able to move on to the next step in ...
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Where are you in the Candid Process?
Curious Face
Considering treatment with Candid
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Box
Already ordered my starter kit
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Studio
Considering a Candid Studio visit
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Shiny Tooth
Already ordered my aligners
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Flag
Already finished treatment
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Group
Learning about remote treatment
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Am I a candidate?